Privacy Policy

Exchange Marine Group LLC dba Skiff Exchange (referenced herein as “Company”, “we”, “us” or “our”) has developed this privacy policy statement (the “Privacy Policy”) to assist end users of our applications and visitors of our website (referenced herein as “you” or “user” or with “your”) in understanding Company’s collection and use of personal identifiable information (“PII”). It is Company’s policy to respect your privacy regarding any information we may collect from you across our mobile application and website (referenced herein as “Application” or “Services”) and other sites we own and operate. It does not matter whether you have become a client or whether there is a contract between us or not, this document is intended to ensure transparency in the use of your personal data.

For additional information applicable to your use of the Website, please also see our Terms of Use. We work hard to ensure that any personal data we collect about you is used fairly and transparently and strictly in accordance with the data protection laws that protect it. This Privacy Policy sets out how we collect, store, process, transfer, or share your data.

The Company takes your privacy seriously. When you use our Application or website, you may provide some information identifying you. It is important that you know what information we collect, how we do that, and how we utilize it. This Privacy Policy helps to explain how the Company collects, stores, uses, transfers and discloses your PII.

You are not obliged by any law or contract to provide us with your PII. However, if you choose not to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as paying you or providing you with the information you have requested), or we may be prevented from complying with our legal obligations (such as to notify you of safety notices).

INFORMATION WE COLLECT

Technical Information Gathered Automatically: When you browse our website, you may do so anonymously. Generic information from server logs is used to track the number of hits to the Application and to find out what types of browser software and operating systems visitors use.

Personal Information You Provide to Us: On various pages of the website, you may have an opportunity to provide information to us about yourself, such as your name, address, telephone number, payment information, details about you or inventory you are interested in, and email address. You may provide this information when you register with the Application or send a message through the Application. In addition, requests to join our mailing list(s) or receive information or materials from Company will involve the collection of your email address or postal address. Occasionally, we may also request information such as usage preferences and demographics, which will help us better serve you and other users in the future. You may also provide information about a third party through the Application, for example, if you share a listing with a recipient via email. We may combine this with other information we collect from your interaction with the Application or from other companies.

Some information you provide through the Application is collected and processed by third parties on our behalf. For example, when you order products or services through the Application, we may need to collect your credit or debit card information. This information is collected and processed by third-party payment processors.

Cookies, web beacons, and other tracking technologies. We use cookies and similar technologies to personalize and improve your experience as you use our Application.

Third-party cookies, web beacons, and other tracking technologies. We work with service providers and advertising networks to track and manage cookie information and your activities while you’re using the Application and your online activities over time and across different websites and devices. For example, third parties may use cookies to deliver advertisements to you based on your visit to the Services. You may opt-out of cookie tracking and analysis from any of these service providers and advertising networks by Opting Out of Collection of Information by Third Parties, which is explained further below.

Mobile device and mobile browser information. If you are accessing our Services on your mobile, we could collect username, mobile device model, language, IP address, and browser information. We use this information to provide better services to you.

Location Data. If you enable location services on your mobile device, the Company may collect the location of your device, which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.

Usage logs. We collect information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. We also collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

Calls and text messages. Calls between you and the Company, or between you and third parties made through the Company (such as dealers or brokers you contact about a listing through a form or link on our website, or using contact information found on our website), may be recorded or monitored for quality assurance and customer service purposes. You will be notified at the beginning of a call if it may be recorded or monitored. The Company may use a third-party service provider to track phone calls and text messages between you and industry professionals so that we and the industry professional can access certain details about the contact. As part of this process, the Company and its service provider will receive in real time and store data about your call or text message, including the date and time of the call or text message, your phone number, and the content of the text message.

Public content. You may provide information publicly through the Services, such as when you leave a review for listing, professional, service or when you contribute to discussion forums.

Social networks. If you use the social networking connection functions offered through the Services, we may access all of your social network profile information that you have made available to be shared and to use it in accordance with this privacy notice. Please refer to the instructions governing your social network account to manage the information that is shared through your account.

Collection of information by third-party services, sites Ad Servers and Sponsors. Some Services require collection of your information directly by third parties. Our Services may contain links to other websites or services whose information practices may be different than ours. For example, while using one or more of our websites, you may link to a third party’s website via a window opened within (or on top of) our website. Some of our Services may allow users to interface with third party websites or services, such as Facebook and Twitter. You will remain logged into those third party websites or services until you actively log off. By interfacing with those third party websites or services, you are allowing our Services to access your information that is or becomes available via such third party websites or services, and you are agreeing to those third party’s applicable terms and conditions. Once you log onto any such third party websites or services, the content you post there may also post to our Services. Our Privacy Policy and procedures may or may not be consistent with the policies and procedures of such third party websites or services, and when you visit such websites or services our Privacy Policy does not apply to personally identifiable information and other data collected by the third party. You should consult, read and understand the privacy notices of such third parties before choosing to provide personally identifiable information on any such websites or services. Our Services may also use a third party ad server to present the advertisements that you may see on our Services. These third party ad servers may use cookies, Web beacons, or similar technologies to help present such advertisements, and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our Privacy Policy.

Physical Access Data: relating to details of your visits to our offices, such as name, email address, copy of ID, and physical image.

The Company will not knowingly collect personally identifiable information from any person under the age of 13.

HOW WE USE YOUR DATA

The Company generally uses the information collected about you to provide and improve the Services, including to: provide and deliver the Services, process transactions and send related information such as confirmations and invoices; send you technical notices, updates, security alerts and support and administrative messages; respond to your comments, questions and requests and provide customer service; communicate with you about products, services, offers, promotions, rewards and events offered by the Company and others, and provide news and information we think will be of interest to you; monitor and analyze trends, usage and activities in connection with our Services; revise, modify, and update existing Services and develop new Services; detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of the Company and others; personalize the Services and present you with advertising, content or features that we believe will be of interest or useful to you; facilitate contests, sweepstakes and promotions and process and deliver entries and rewards; to notify the person you are visiting that you have arrived; to provide you with a visitors pass; to monitor parking on site (if you have provided your car registration); and to keep a record of the number of people in the building so that we know how many people need to be evacuated in the event of an incident; and for security surveillance; link or combine with information we get from others to help understand your needs and provide you with better service; and carry out any other purpose described to you at the time the information was collected.

Email Subscriptions. You may receive emails from the Company for a variety of reasons. For example, if you took an action through the Services, you signed up for a regular report, or you posted your inventory for sale and a buyer sent you a message; if you saved a listing, we’ll keep posted on status updates and other information about your transaction. You can manage the types of emails you receive by following the instructions in each email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information.

WHEN AND WHY WE MAY DISCLOSE OR TRANSFER YOUR DATA

Your privacy is important, and we are committed to protecting your information that identifies you personally. We will only share your PII, that you provide outside the public areas of the Services in the following circumstances:

With your consent. When you consent or direct the Company to share your PII. This happens when you submit your information through many of our Services. For example, if you choose to contact an industry professional through the Services, your name, phone number, email address, and message content will appear to the recipient of the message.

Service providers to the Company. When the Company hires a service provider to help operate the Services or our business, the Company may give access to personal information only as appropriate to perform the service for the Company, and subject to the terms of this Privacy Policy. The Company always remains responsible for the privacy of your personal information that is shared with service providers.

Partners with whom we conduct business. When the Company partners with other businesses to offer products and services, to facilitate offers and advertising from others that may interest you, and we may share information with those business partners only as needed to provide those products and services subject to the terms of this Privacy Policy.

Legal obligation or protection from harm. When the Company has a good faith belief that access, use, preservation or disclosure of information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of the Company, its users, or the public against harm.

Business transfers. If and when the Company is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your PII in connection with that transaction.

The Company may also share aggregated or de-identified information that cannot reasonably be used to identify you.

HOW LONG WE STORE YOUR DATA FOR

The Company takes reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and at rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security.

OUR LAWFUL BASIS FOR COLLECTING YOUR DATA

The Company will retain and use information as necessary to market our products and services including online advertising, to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:

When You Browse or Submit Information Through Our Website: When you visit the website, use the ‘contact us’, we will collect name, email address, company, state, and country information. We use cookies and similar technologies to personalize and improve your experience as you use our website. When you submit a lead, the Company will store PII and lead info and send it to current customers to support purchasing or selling a boat, engine or trailer. This PII acquired through the lead submission process will be retained for 24 months in order to research and complete a transaction while sharing info with the designated party representing the inventory. If you signed up to receive marketing materials but indicate that you no longer wish to receive them, we will retain your name and email address on a suppressed list to keep a record that you have opted out of receiving direct marketing (so that we don’t accidentally send them to you again) but we will no longer use it to contact you with marketing.

When You Show Interest in our Services and Interact with our Marketing Materials or Events: When you attend a conference or trade show, and show interest in our Services and interact with our marketing materials or events we collect the following information directly from you when you visit our stand or speak to one of our representatives: name, address, job title, email address, phone number, company, and any specific interest in our Services.

When You Provide Services to Us: When you (or the company you work for) provides services to the Company, we collect name, email address, phone number, and postal address. If you are providing a service, we may also collect bank account details for payments. This information is collected directly from you via email or over the phone. We use this information to contact you about the services you (or your organization) are providing. Our legal basis for using your PII in this way is that it is necessary for the performance of our contract with you or the organization you work for. We keep your PII for the duration of our contract with you plus a period of 7 years. This is so that we can comply with our obligation to keep records for tax purposes. After 7 years we will delete you PII from our systems unless we identify a legitimate need to retain it for longer, such as in order to defend a legal claim or where we are required by law to do so.

When you Contact Us: When you contact us by either phone, email, post, or in person, were a former customer, or are currently solicited to use Services from the Company, we will retain any PII that you voluntarily provide to us during that contact including copies of the correspondence. We will keep this information to respond to you and keep a record of our correspondence. Our legal basis for using your PII in this way is that it is necessary for our legitimate interest in responding to queries. We may share your PII with our customer relationship manager system. We keep your PII for the duration of our interaction with you plus a period of 12. This is so that we can refer to our previous correspondence should you contact us again during this time. After 12 months we will delete your PII from our systems unless we identify a legitimate need to retain it for longer, such as in order to defend a legal claim or where we are required by law to do so.

When You Visit Our Offices: Our legal basis for this use of Your Data is that it is necessary for the purpose of our legitimate interests to make our staff aware of their visitors and it is necessary for compliance with our legal obligations under health and safety laws.

DATA STORAGE LOCATION

The Company is based in the United States, and you acknowledge that the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the United States, where you may not have the same rights and protections as you do under local law.

The Company collects and uses all PII it holds in accordance with the requirements of the GDPR and UK GDPR. If you are resident of the EU or UK, your PII will, therefore, be protected in the same manner that it would be within the EEA.

We also use service providers, consultants and advisors who are based in the United States. We ensure that all service providers who process PII on our behalf outside of Europe are subject to contractual restrictions that ensure compliance with the third country transfers to protect the data in accordance with EU requirements (such as Standard Contractual Clauses).

RIGHTS AVAILABLE TO YOU

Your Privacy Rights

You have certain rights with respect to your PII. These are:

Right to request access – you may ask to see the personal data we hold about you. This right always applies but there are some exemptions, which means you may not always receive all the information we process.

Right to rectification – if you believe the information that we hold about you is inaccurate, you can ask us to correct it.

Right to erasure – you can ask us to delete the information we hold about you in certain circumstances.

Right to restriction of processing – you can ask us to stop using your PII in a certain way in certain circumstances.

Right to object – you can object to our use of your personal data if we are processing it on the basis of our legitimate interest.

Right to data portability –. You have the right to ask that we transfer the information you gave us from one organization to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. This only applies to information you have given us.

Right to withdraw consent – where you have provided your consent to us processing your PII, you have the right to withdraw your consent at any time,

Children’s Privacy. The Company cares about the safety of children on the Application and encourages parents and guardians to monitor their children’s use of the Internet. Although the Application is suitable for a general audience, this Application is intended for use only by users who are over 18 years of age. Accordingly, Company does not knowingly solicit PII from children under the age of 18 and reserves the right to limit participation in particular activities on or through the Application to individuals above a certain age.

Data Security. We have implemented commercially reasonable technical and organizational security measures to protect PII that you submit to us and that is under our control against accidental loss, unauthorized access, misuse, disclosure, or alteration. Please be aware, however, that no method of data transmission over the Internet, or method of electronic data storage, is 100% secure. Therefore, while we strive to protect your PII, we cannot guarantee the absolute security, integrity, and privacy of any or all information exchanged between you and us through the Application. We make no warranty—express, implied, or otherwise—that we will prevent unauthorized access to or use of your PII. If you do not agree to the collection, processing, storage and transfer of your information, please do not provide your information to use and stop using the Company’s sites.

Governing Law. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida The Application and the servers that host the Application are located in the United States. Any information you provided will be transferred to the United States. By visiting and using the Application and submitting PII thereto, you therefore authorize this transfer of your PII to the United States. If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision or part will be deemed suspended by a valid, enforceable provision that most closely matches the intent of the original provision or part, and the remainder of this Privacy Policy shall continue in full force and effect.

Contact Us. If you wish to exercise any of your rights, please contact us by e-mail at info@skiff-exchange.com or by mail at the address below. For any other information please contact us at:

Exchange Marine Group, LLC
4601 15th Street East
Bradenton, FL 34203

Please note that this Privacy Policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this Privacy Policy. We will provide notice of material changes to the Privacy Policy, either by posting a notice on our website, by sending an email, or some other reasonable method.